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Introduction

Welcome to the Majenta Solutions Ltd privacy notice.

Majenta Solutions Ltd respects your privacy and is committed to protecting your personal data. This privacy notice explains how we look after your personal data when you provide it to us, whether by visiting our website, registering to use our services, making an enquiry, or any other way in which you provide us with your personal data.

This privacy notice tells you about your privacy rights and how the law protects you.

Important Information and Who We Are

• The Data We Collect About You
• How Is Your Personal Data Collected
• How We Use Your Personal Data
• Disclosure of Your Personal Data
• International Transfers
• Data Security
• Data Retention
• Your Legal Rights

1. Important Information About Who We Are

Purpose of This Privacy Notice

This privacy notice aims to give you information on how Majenta Solutions Ltd collects and processes your personal data.

It is important that you read this privacy notice, together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Majenta Solutions Limited (Company no: 03056978) is the controller and responsible for your personal data (collectively referred to as Majenta Solutions Ltd, “we”, “us” or “our” in this privacy notice).

We have appointed Nicola Nixon as our Data Privacy Manager and she is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our Data Privacy Manager using the details set out below.

Contact Details:

Majenta Solutions Limited

Data Privacy Manager: Monty Meghjee

Email address: gdpr@majentasolutions.com

Postal address: Majenta Solutions Ltd. 3 Argosy Court, Scimitar Way, Whitley Business Park, Coventry CV3 4GA

Telephone number:

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the Privacy Notice and Your Duty to Inform Us of Changes

This version was last updated on 03/09/18.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which they can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped as follows:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
• Contact Data includes billing address, delivery address, email address, and telephone numbers.
• Financial and Transaction Data includes bank account and payment card details, details about payments to and from you, and other details of products and services you have purchased.
• Technical Data includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data includes information about how you use our website.
• Marketing and Communications Data includes your marketing and communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If You Fail to Provide Personal Data

Where we need to collect personal data by law, or under the terms of the contract we have with you, and you fail to provide that data when requested, we may not be able to perform any contract we have or are trying to enter into with you (for example, to provide you with our services).

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct Interactions. You may give us your Identity Data, Contact Data, and Financial and Transactional Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
• Contact us through our website;
• Meet with us;
• Register on our website;
• Subscribe to our newsletters;
• Request marketing to be sent to you;
• Give us feedback;
• Comment on our blog.
• Automated Technologies or Interactions. As you interact with our website, we may automatically collect Technical Data, Usage Data, and Profile Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
• Third Parties or Publicly Available Sources. We may receive personal data about you from various third parties and public sources as set out below:
• Technical Data from the following parties:
  • Analytics providers such as Google based outside the EU, further details are set out in our cookie policy;
  • Advertising networks; and
  • Search information providers.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract, we have entered into with you (Contract).
• Where we need to comply with a legal obligation (Legal Obligation).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (Legitimate Interests).
• Consent means you have expressly opted in to indicate you agree to us processing your personal data for a specific purpose.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Purposes for Which We Will Use Your Personal Data

We set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the above legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity	Type of Data	Lawful Basis for Processing Including Basis of Legitimate Interest
To register you as a new customer	(a) Identity (b) Contact	Performance of a contract with you
To process and deliver your order including: (a) Manage payments, fees, and charges (b) Collect and recover money owed to us	(a) Identity (b) Contact (c) Financial and Transaction (d) Marketing and Communications	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include: (a) Providing you or your organisation with our services (b) Notifying you about changes to our terms or privacy policy (c) Asking you to leave a review	(a) Identity (b) Contact (c) Profile (d) Marketing and Communications	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile	(a) Necessary for our legitimate interests (for